Shipping policy
Shipping Policy - Gokarna Ayurvedic
At *Gokarna Ayurvedic*, we handcraft every bottle of Belambar Oil in Ankola, Balambara and ship it directly to you with care.
*1. Order Processing Time*
All orders are processed within *1-3 business days*. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email at *gokarnaayurveda1234@gmail.com* once your order is placed, and a shipping confirmation with tracking details once it is dispatched.
*2. Shipping Rates & Free Shipping*
We offer *Free Shipping* on all prepaid orders across India, as mentioned on our product page.
- *India:* Free Shipping - Delivered within 3-7 business days
Shipping costs are calculated at checkout.
*3. Estimated Delivery Time*
- *Karnataka & South India:* 2-4 business days
- *Rest of India:* 4-7 business days
- *Remote areas:* 7-10 business days
Please note that delivery times are estimated and may vary due to courier delays, weather, or unforeseen circumstances.
*4. How Do I Check My Order Status?*
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your shipment using the tracking link provided. If you have not received your tracking details within 3 business days, please contact us at *gokarnaayurveda1234@gmail.com*.
*5. Shipping Address*
Please ensure your shipping address and phone number are correct at the time of checkout. We are not responsible for delays or non-delivery due to incorrect address details provided by the customer.
*6. Damaged, Defective or Wrong Item*
Please inspect your order immediately upon receiving it. If your item is *defective, damaged, or you received the wrong item*, contact us immediately at *gokarnaayurveda1234@gmail.com* so we can evaluate the issue and make it right. Please share photos of the package and product within 24 hours of delivery.
*7. International Shipping - European Union*
Currently, we primarily ship within India. If your order is being shipped to the European Union, you will be subject to the 14-day cooling-off period as per our Return Policy. Any customs duties, import taxes, or additional charges levied by your country are the responsibility of the customer.
*8. Return Shipping*
If your return is accepted under our 14-day return policy, we will send you a return shipping label and instructions on where to send the package. Items must be returned to:
*Gokarna Ayurvedic, Ankola, Balambara, Karnataka*
Items sent back without first requesting a return will not be accepted.
9. Contact Us
For any questions about shipping, tracking, or your order, contact us at:
*Email: gokarnaayurveda1234@gmail.com*
We are a small Ayurvedic family from Gokarna, Ankola — we personally ensure every bottle reaches you safely.